Klaviyo | Abandoned Flows

If you'd like to add CashBack to your abandoned flows, please follow the steps below. It's important to note that since Shopify checkout cannot be manipulated, this will only work for any abandoned events outside of abandoned checkout (ex: browse, cart).

1. Within your Klaviyo flow, click an email so you are viewing Email details
2. Scroll to Settings > Use custom tracking parameters (check this box if not yet checked)
3. Click Add UTM parameter
4. In the UTM Parameter field, enter cashback (this is case sensitive, so please enter it in this specific format)
5. In the Value field, enter the promotion URL code you created—this is what comes after ?cashback= in your Fondue admin (ex: if your promotion is ?cashback=welcome20, enter welcome20)
6. Click Save & repeat for all necessary emails